How to manage your Sky bills and payments

By Broadband Company Numbers on 5th August 2016 in Broadband
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You can manage your Sky bills and payments quickly and easily online.

To manage your account, including bills and payments, you will need to visit the Sky website at the following URL: sky.com/myaccount. If you do not already have an account, you can sign up for one quickly and easily.

Once you have logged into your Sky account, you can manage your Sky bills and payments from your online dashboard. In the My Account section, simply navigate to Bills & Payments to view your latest and most recent bills. Here, you can also see the details of your Sky subscriptions, including what you pay for them.

Adding Multiple Sky Accounts

If like most people you have more than one Sky user in your household, you can add addition users to your Sky account from within your online dashboard.

Related: What is Sky Broadband Shield?

To do so, sign into your account at sky.com/myaccount. Once logged in, you should see a button or an option to Set up an additional user. Select this, and proceed to add their Sky iD details (their username and password). Once you have done this, and you have confirmed that the other user is happy with Sky’s terms and conditions, click the Save button. The additional user should now have access to an online account.

I am unhappy with my bill. What should I do?

If you are unhappy with a recent bill, such as if you believe you have been charged more than you should have been; or if you don’t understand what some charges are, you should contact Sky. There are several ways to do this, including by email or Live Chat, however it is most efficient to contact Sky using a reliable Sky contact number.

Accessing Sky Bill Itemisation

If you want to find out more about your Sky bills and payments, you can access additional information directly from your bill. To the right of each product on your bill, you should find a Show details button. Clicking this button will give you a more advanced breakdown of any charges or credits associated with that product. Additionally, clicking this button will also show any offers are discounts relevant to your account.

Related: How to set up your Sky Hub

It is also important to remember that Sky bills in advance for fixed price services. So for example, you may be billed for November in October. This is normal, and it is actually standard industry practice. Sky applies this to all broadband subscriptions. If you require any further information related to managing your Sky bills and payments, we recommend that you contact Sky and speak to a customer service representative.

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Broadband Company NumbersView all posts by Broadband Company Numbers
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